Delivery & Return
At Universal DriveShafts, Inc., we value your satisfaction and aim to ensure every order meets your expectations. If you are not completely satisfied with your purchase, you may request a return or refund under our Terms of returns and refund.
How i ask for a Return?
You can request a return or refund directly through our website:
- Registered Customers:
Log in to your My Account section, go to Orders, select the relevant order, and click Request Refund. - Guest Customers:
Visit Track Order, enter your Order ID and Billing Email, then follow the prompts to request a refund.
Once your request is submitted, our team will review it and provide a Return Merchandise Authorization (RMA) number along with return shipping instructions in case is approved.
1. Go to your Orders or visit the Track Order page.
2. Selec the order and then click on Return/Refund.
3. Once approved you should receive an email with the shipping label, ship it to our
Location.
4. We will receive the product and give you a refund.
Return & Refund Eligibility
You must request a return or refund within 14 days from the date your order was placed.
Items must be: In the same condition as when shipped. Unused and not installed in any vehicle or application. In the original packaging, including all accessories, manuals, and documentation.
We cannot accept returns for: Custom-made or special-order products/driveshafts. Products/driveshafts that have been used, installed, modified, or damaged after delivery. Items marked as clearance or final sale
